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Support |
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Important Virus Information |
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Killklez.com (232 KB) Updated on April 26, 2002. |
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Steps to follow:
- Create a temporary folder
- Download this utility in an temporary folder.
- Run this utility.
- Disable the System Restore option if you are using Windows Me/XP
- This will display an windows with two options "browse" and "Scan"
- Browse the drive/ Folder you wish to scan
- Select the Scan option
- This will detect and remove all strains of this worm
- Upgrade your copy of Quick Heal using the Quick Heal Update option
Disable/Enable _Restore option on system having Windows ME and Windows XP:
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Windows ME and Windows XP utilizes a backup utility that backs up selected
files automatically to the C:\_Restore folder. There is no access to
delete files kept as backup in _Restore folder.If W32.Klez.H infected
file is stored in _Restore folder as a backup file, then in such case
Quick Heal will be unable to delete these files.
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Below steps will help
you how to remove the infected files from the C:\_Restore folder.
System having Windows ME
Disable _Restore option
- Double-click System, and then select Performance tab.
- Click File System, and then click the Troubleshooting tab.
- Check Disable System Restore.
- Click OK, and then click Close. Save the setting and restart Windows.
- This disables _Restore folder.
- Run Quick Heal or killklez.com utility and disinfect your system
Enable _Restore option
- Go to Start / Settings / Control Panel.
- Double-click System, and then select Performance tab.
- Click File System, and then click the Troubleshooting tab.
- Check Enable System Restore.
- Restart your system.
System having Windows XP
Disable _Restore option
- Go to Start - Right-click on My Computer and then select Properties.
- Select the "System Restore" tab.
- Check "Turn off system restore" or "Turn off system restore on all drives."
- Click Apply, and then click OK. - Reboot your system
To enable Windows XP System Restore:
- Go to Start.
- Right-click on My Computer and then select Properties.
- Select the "System Restore" tab.
- Uncheck "Turn off system restore" or "Turn off system restore on all drives."
- Click Apply, and then click OK
- Reboot your system
In case of any query or difficulty in doing the above steps, please feel
to write us at support@quickheal.com
Click here to download killklez.com (240 Kb) Updated on March 02, 2004.
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