| What is Entertainment Mode? What will happen on enabling it? |
Entertainment Mode is a new feature in Quick Heal Total Security / Quick Heal Internet Security / Quick Heal AntiVirus 2010. When enabled it configures a silent mode across all modules of Quick Heal Total Security / Quick Heal Internet Security / Quick Heal AntiVirus, so that no prompts (virus detection or virus updates) will interrupt you when you are playing a game or watching a movie. |
| What is Browsing Protection? |
Quick Heal Total Security / Quick Heal Internet Security / Quick Heal AntiVirus
2010 has a new feature "Browsing Protection" that protects you
against landing up on websites with malicious content. It
ensures that users have a safe browsing experience. |
| What does Autorun Protection do? |
Autorun Protection is a new feature in Quick Heal Total Security / Quick Heal Internet Security / Quick Heal AntiVirus 2010. It secures your PC against autorun malwares by blocking the Autorun feature of the PC. It also safeguards your precious pen drives by vaccinating the pen drive against autorun malware infections. |
| Why is it essential to enable Self Protection? |
The Self Protection feature, when activated, ensures that Quick Heal files, folders, configurations and registry entries are not altered or modified by viruses or malwares, or tampered by other applications. |
| I installed Quick Heal Internet Security / Quick Heal Total Security and I have Windows Mail client. The AntiSpam
plug-in has not been installed on my email client. |
|
AntiSpam plug-in feature will only
work with Eudora and MS Outlook email clients. |
| I have marked a suspect email ID using the AntiSpam plugin.
But mails received from the suspect email ID are still not
marked as SPAM in the subject line. |
You have marked a suspect email ID into Black List using the AntiSpam plug-ins. But to get the word ‘[SPAM]’ in the subject line for the future mails from this ID, you need to check
Enable Black List in Option -> Protection -> AntiSpam. This will ensure that all future mails from senders added in Black List, will have the tag ‘[SPAM]’ in the subject line of the mail. |
| I am not able to copy files from
the PC to my pen drive. Although I can transfer files from the very same
pen drive onto the PC. How is this possible? |
This indicates that the Data Protection feature of Quick Heal Total Security must be enabled. You can disable this feature by un-checking
Enable Data Protection in Options -> Protection -> Data Protection. |
| I have enabled Password Protection for the Options of Quick Heal Total Security / Quick Heal Internet Security / Quick Heal AntiVirus 2010. But now I have forgotten my password and I am not able to access the settings using Options. |
Please contact Quick Heal Technical Support at support@quickheal.com. Click here to view Quick Heal Technical Support details. |
| What is the difference between Autorun Protection and Data Protection? |
Autorun Protection blocks the execution of Autorun on your PC, or on the pen drives. This avoids autorun malwares from being executed on your system. Data Protection blocks write access to your pen drives, or blocks complete access to your pen drives. This prevents data theft from your system and also assists in avoiding malwares from entering your system via pen drives. |
| How is Secure Delete different from normal Windows delete? |
The conventional delete in Windows will retain a copy of the file in Recycle Bin. If you Shift+Delete a file, it is removed from the system. But the file can be retrieved by using a recovery software. The Secure Delete feature in Quick Heal Total Security permanently erases the file from the hard disk making it impossible to retrieve
the file using recovery software as well. |
|
I want to know the list of file extensions that are supported by
the Duplicate File Finder feature. How do I find out? |
To know the list of file extensions supported by the Duplicate File Finder feature, click Tools -> Duplicate File Finder -> Options. The list will be available in the first frame Please select a duplicate category type. |
| What does the Defragmenter feature do? |
The Defragmenter feature in Quick Heal Total Security defragments vital files, such as page-files and registry hives for improving the performance of the system. Defragmentation reduces the number of fragments, and clubs all the fragments into one contiguous chunk to improve system performance. |
| I performed Auto Cleanup using PCTuner bundled with Quick Heal Total Security and there seems to be some change in system
behavior. Is it possible to restore the items deleted by Auto
Cleanup? |
The PCTuner tool in Quick Heal Total Security contains a feature called Restore in the Other Menu. Since Auto Cleanup feature is a combination of Disk Cleanup, Registry Cleanup and Traces Cleanup, you will be able to Restore all items deleted by Disk Cleanup and Registry Cleanup, but not the items deleted by Traces Cleanup. |
| Is it possible to retrieve items deleted by Traces Cleanup? |
No. Items deleted by Traces Cleanup cannot be restored. All items deleted by Traces Cleanup ensure that user privacy is not breached. Hence, a restore option for Traces Cleanup has not been provided. |
