Quick Heal Academy

Registration

How do I register my copy of Quick Heal?

After installation of Quick Heal you will need to register your copy to activate it. You should Register and Activate your copy immediately after installation, as without Activation Quick Heal cannot be updated. Registered users can get other benefits like technical support and messenger service. If Quick Heal is not registered within 20 days time period from the date of installation, your copy of Quick Heal will expire and will be considered as void.

Quick Heal can be registered through:

I have reinstalled Quick Heal. Should I register it again?

If due to any reason you need to reinstall your operating system or Quick Heal, it is necessary to reactivate your copy after reinstallation.

Reactivation of Quick Heal can be done through following process:

What is my Customer ID or Customer Reference Number (CRN)?

Your Serial Number of Quick Heal is your Customer ID or Customer Reference Number. Please do mention your Serial Number in every communication with Quick Heal Team.

What to do if I lost my Serial Number or Activation Number?

You can retrieve your lost serial/activation number by visiting http://www.quickheal.com/lost

How long can I use this registered copy?

You can use registered copy till the subscription period of your Quick Heal copy. After the subscription period is over you will need to renew the subscription for your copy of Quick Heal.

Are the upgrades free, if yes how long?

All updates and upgrades are free for registered user till the subscription period of the copy.

Where do I get Serial Number and Activation Number of Quick Heal on my computer?

If you have purchased the box copy of Quick Heal then the Product Key (or Serial Number) will be available in the user guide or inside the box. If you have purchased the software online, then you will find the Product Key in the email confirming the order.

You can also obtain the Product Key from your system with the help of the following steps:

  • Go to Start -> Programs -> Quick Heal AntiVirus -> Quick Heal AntiVirus
  • Go to Help on the top right corner of the Quick Heal Window
  • Click About
  • Click the License Details button
For Offline Registration I require Installation Number of Quick Heal, where will I get it in Quick Heal?

Installation Number is available in Offline Registration section of Quick Heal Registration Wizard, if you choose 'No' to 'I have Internet access on this computer' and click Next. Choose Offline registration through web and click 'Next'. Here you will get the installation number of Quick Heal

Quick Heal Registration Wizard will be initiated automatically at every boot until the copy gets activated. Click 'Next' to proceed with Registration Wizard. To manually launch Registration Wizard click Start and then point to Programs, Quick Heal Group, Quick Heal.

At every boot Quick Heal registration wizard automatically starts?

After installation of Quick Heal you will need to register your copy to get updates, online services and other benefits. If Quick Heal is not registered within 20 days time period from the date of installation, your copy of Quick Heal will be expired.

See Also:

How do I register my copy of Quick Heal

Why registration wizard does not accept serial number?

Please ensure you are typing the correct serial number. Also, please type the serial number in Capital Letters.

'License.key file is invalid' message comes during offline registration?

This prompt can come if previously obtained License. key file is being used to reactivate Quick Heal. In case if you have reinstalled Quick Heal then you have to apply new License. Key by reactivating your copy of Quick Heal.

'Registration Wizard' prompts I am not connected to Internet, but I am online??

This problem may arise if you are using a "proxy server" or "Socks Version 4 & 5" on your network then you have to configure "Internet Settings" of the registration wizard.

This problem may also arise if you or your ISP is using Firewall. Firewall should be configured to allow Registration Wizard to get Internet access.

In case the above problem remains as it is even after following the above step then we will recommend you to contact Quick Heal Technical Support Team. In the mean time you can also register/activate your copy of Quick Heal by Offline or Phone registration.

See Also:

How do I set my Internet settings in case of proxy or socks4/5 connection

Off-line Registration

How do I set my Internet setting in case of proxy or sock4/5 connection?

If you are "using a proxy server" or "using Socks Version 4 & 5" on your network. You need to configure "Internet Settings" of Registration Wizard to get Internet access.

Please follow the below given steps to configure Internet Settings:

  • In Registration Wizard, select 'Yes' to "I have Internet access on this computer" and click on "Internet Settings".
  • Under Proxy Settings, select the Use proxy check box.
  • Choose HTTP Proxy, Socks V 4 or SOCKS V 5 as per your settings and then do the following.
  • In Server, type IP address of the proxy server or domain name (e.g., proxy.yourcompany.com).
  • In Port, type the port number of the proxy server (e.g., 80).
  • In User name and Password, type your server logon credentials.
  • Click OK.
  • Click Apply.