At Quick Heal, we protect your privacy, so you can focus on achieving your priorities.
INFORMATION WE COLLECT
When you use (install and register) Quick Heal Windows applications we collect or ask you to provide certain information in order to help us manage our relationship with you. This includes information includes but not limited to your Email ID, Mobile number, Equipment identifier (IMEI, Bluetooth mac ID, Wi-Fi mac ID, Device information(Device name, Device type, Manufacturer, OS version and Language), List of installed apps, Location.
In the event of an App malfunction, the App may ask for your permission to send Microsoft an email containing details related to the malfunction in order to troubleshoot the issue and improve the app. If you agree, the underlying information will be sent from an email address you choose. Quick Heal may on occasion send a follow-up email in an effort to obtain additional information about the malfunction. The email address will not be used for any other purposes.
WHY WE TAKE THE INFORMATION
Verification & Authenticity of the user.
Data for debugging purpose.
Customer support activities.
HOW WE USE YOUR INFORMATION
We may use Your Information to:
Create and manage your Quick Heal Account, when you purchase / download from Play store or from our Website.
Verify your identity and entitlement to products or services, when you contact us or access our services.
Provide commercial quotes for our products and services.
Process your purchase transactions.
Update you on the status of your orders.
Manage your subscriptions.
Provide you with technical and customer support.
Subscribe you to a newsletter, send product updates or technical alerts.
Communicate with you about and manage your participation in contests, offers or promotions.
Solicit your opinion or feedback, provide opportunities for you to test software.
Research, Evaluate and improve the quality of our products, services and websites.
Allow interoperability within our applications and services.
Enforce our legal rights or comply with legal requirements.
DISCLOSURE OF YOUR INFORMATION
Quick Heal will not share the foregoing information with third parties, other than Quick Heal’s employees, vendors, representatives, working on Quick Heal’s behalf (subject to contractual provisions that limit the vendors' use of any such data solely for Quick Heal's purposes), except in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Quick Heal or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Quick Heal’s employees, customers, or the public.
To disable the collection of the information described above, you may uninstall the app.
In addition to the purposes described above, we may, in compliance with applicable consent requirements, use Your Information to provide you with advertisements, promotions and information about products and services tailored to you and your needs. This may include using demographic data or trend data provided by third parties, where permitted. Contact details, including phone numbers and email addresses, may be used to contact you. If you do not want us to use Your Information in this way, you can simply choose not to give your permission on the webpages and/or forms with which we collect Your Information. Please note that in some regions this may involve un-checking a box. You can also exercise this right at any time by unsubscribing from promotional emails.
QUICK HEAL WEBSITE FORUMS OR NETWORKING SITES
We operate forums, websites and related information services, to better assist you in using our products and services, discussing technical issues and sharing your experiences. You should be aware that any information you provide in these public forums will not be kept confidential, as it may be read, collected and used by others who access them. To request removal of Your Information from any forum, contact us here. In certain circumstances, we may not be able to remove Your Information, in which case we will let you know why. Your use of these other services may be subject to additional terms and conditions.
HOW WE PROTECT YOUR INFORMATION
We have taken appropriate technical and organizational security measures to protect Your Information from misuse, unauthorized or unlawful access or disclosure, loss, alteration, damage or destruction. These measures include:
- Physical safeguards, with locked doors, controlled access to our facilities and secure destruction of media containing your information.
- Technology safeguards, like the use of Quick Heal anti-virus and endpoint security software, and monitoring of our systems and data centers to ensure that they comply with our security policies. For example, credit card information is transmitted using secure socket layer (“SSL”) encryption.
- Organizational safeguards, like training and awareness programs on security and privacy, to make sure employees understand the importance and means by which they must protect Your Information. Our organizational privacy policies and standards also guide our handling of Your Information.
Storage of Your Information
The information we collect from you may be stored on servers in India and anywhere Quick Heal or our vendors operate.
Links to Other Websites
Our App/websites may contain links to other Apps/websites, which are owned or operated by other companies. If you choose to visit any linked websites, we encourage you to review their privacy statements carefully, as they may differ from ours. We are not responsible for the content or privacy practices of websites that are owned by companies that are not within the Quick Heal companies.
Our websites may also link to co-branded websites that are maintained by Quick Heal and one or more of our business partners, who are collecting Your Information pursuant to their own privacy practices. We hereby inform that review and acceptance of the privacy statements of any co-branded sites to which you link for information is mandatory and in Quick Heal shall not be held responsible for any claim on such account. You will indemnify for any claim, action, suits on Quick Heal on account of your act or omission to follow the pricy statements of co-branded sites.
Our App is not directed to, nor do we knowingly collect information from, children under the age of 18.