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Some frequently asked questions

To purchase license of Quick Heal antivirus, you need visit below link & proceed further

https://www.quickheal.co.in/home-users

You may also send us an email to estore@quickheal.co.in or call us at 09272202525.

Alternatively, you can also visit any retailer or dealer of Quick Heal product or our Quick Heal office.

Visit below link to locate a dealer: https://www.quickheal.co.in/quick-heal-dealer

While installation of Quick Heal Antivirus on Windows 7, need Windows Service Pack 1 and KB4490628, KB4474419 patches

For more details visit: https://techsupport.quickheal.com/index.php?/solutions/view-article/Quick-Heal-Ver-2200-Installation-Error-Unable-to-proceed-with-installation-on-Windows-7

You can install Quick Heal antivirus using the Quick Heal CD or the Quick Heal installer.

Using Quick Heal CD

  1. Insert the Quick Heal antivirus CD/DVD in the DVD drive.
  2. Click Install.
  3. Follow the on-screen instructions.

Using Quick Heal Installer

  1. Download the Quick Heal antivirus from https://www.quickheal.co.in/installer.
  2. To install Quick Heal antivirus, double-click the product setup and then follow the on-screen instructions.

It is important that you register the product soon after you install it. A subscriber with registered license can use all the features without any interruptions, take the updates regularly, and get technical support whenever required. To register the product, see "How can I register/activate Quick Heal antivirus?"

For more details visit: https://techsupport.quickheal.com/index.php?/selfhelp/view-article/how-to-install-quick-heal

To activate Quick Heal Product key without internet connection, visit the links:

Offline through Web: https://www.quickheal.co.in/register-offline

Offline through Phone: https://www.quickheal.co.in/reactivate-through-phone

To check the Quick Heal Product key status, visit the link: https://www.quickheal.co.in/product-info

New virus threats and malwares are released daily and to combat these threats, new security measures are released as and when required. It is highly recommended that you keep your product updated to ensure security against new threats. You can configure Automatic Update to pick up the updates automatically as and when new updates are available. If set to automatic mode, the updates are taken in the background without user’s intervention.

To retrieve your lost product key, visit www.quickheal.co.in/lost and fill the required information.

For more details visit: https://techsupport.quickheal.com/index.php?/selfhelp/view-article/How-to-retrieve-lost-Product-Key

Alternatively, you may write to support@quickheal.com with the purchase details. We will respond as soon as possible.

To download latest version of Quick Heal Product, visit the link: https://www.quickheal.co.in/installer

To upgrade the Quick Heal Product, visit the link: https://www.quickheal.co.in/eol-steps-16

To renew your license of Quick Heal antivirus, you need visit below link & proceed further link: https://www.quickheal.co.in/quick-heal-product-renew.

You may also send us an email for renewal to renew@quickheal.co.in or call us at 09272202525. Alternatively, you can also visit any retailer or dealer of Quick Heal product or our Quick Heal office

You may get an error as Invalid License in case one product key is activated/used on more than one system at a time In order to resolve the issue, need to cross in your network/premises as one product key is activated in one system only If found one product key is activated in two systems then uninstall it & use it only any one system only at a time If issue persists then you may also contact our technical support team from https://www.quickheal.co.in/support