Quick Heal Academy

Renewal

How do I renew Quick Heal antivirus?

To renew your license of Quick Heal antivirus, you need to buy a renewal code from https://www.quickheal.co.in/quick-heal-product-renew.

You may also send us an email for renewal to renew@quickheal.com or call us at 09272202525. Alternatively, you can also visit any retailer or dealer of Quick Heal product or our Quick Heal office.

To renew Quick Heal, do I need a new product key or the same product key can be used?

To renew Quick Heal, you don’t need a new product key. Use your existing Product Key to renew.

To renew Quick Heal, I need Product Key. Where will I find it?

You can find the Product Key in the following way.

  1. Open Quick Heal antivirus.
  2. On the dashboard, select Help > About.
  3. Click the License Details button.
How can I renew Quick Heal after purchasing the renewal code?

After purchasing the renewal code, follow these steps.

  1. Open Quick Heal antivirus.
  2. Go to Help > About > Renew Now.
  3. Select the option I have renewal code or new product key with me and click Next. The Registration Information appears.
  4. Relevant information in the Purchased From, Email Address, and Contact Number text boxes appears pre-filled. You can modify your contact details, if required. To proceed, click Next. (Note: The license information such as Current expiry date and New expiry date are displayed for your confirmation.)
  5. Click Next. (Note: The license of Quick Heal antivirus is renewed successfully.)
  6. Click Finish to complete the renewal process.
I renewed the license of Quick Heal antivirus but my license details have not yet been updated?

If you renew your license online, the license details will get updated automatically whether your product has expired or is about to expire in 60 days as soon as you launch the Quick Heal scanner.

However, you may update your license details with immediate effect in the following way.

  1. Open Quick Heal antivirus.
  2. On the dashboard, click the Help menu and then select About.
  3. Click the License Details button.
  4. Click Update License Details and then click Continue.
I am using an older version of Quick Heal and want to renew its license.

If you are using an older version of Quick Heal antivirus, it is better that you upgrade it to the latest version first and then renew your license.

To upgrade to the latest version,

  1. Download the latest product build from https://www.quickheal.co.in/quick-heal-product-installer.

    Make sure that you download the correct product type.

  2. Uninstall the exiting product.

    Note: Save your Product Key and Installation Number before you uninstall the product. You will need them to reactivate the product.

  3. Install the new build.
  4. Reactivate your product.

You also can get in touch with our Support Team at our Toll Free number: 1800-121-7377.

How will you get to know if I have made an online payment?

If you have made a payment online but you are not sure of the transaction, you can drop us an email at renew@quickheal.com, with your banking transaction details. We will confirm the payment with our accounts department and get back to you with an update. Alternatively, you can get in touch with our renewal helpline on +91-92722 02525. They are available from Monday to Friday, 9:00 AM to 9:00 PM | Saturday to Sunday, 9:00 AM to 6:00 PM.

How long does it take for a product to be renewed after the payment is made?

Once we confirm the payment, your license is renewed soon.

If I renew my license well before the expiry date, will my remaining period get extended?

Yes. The validity of your renewed license will begin from the original expiry date itself so that you don’t lose the remaining period. For example, your license expires on 20th July 2018. You renew it on 1st July 2018 for a year. Your new license validity will start from 20th July 2018 and not from 1st July 2018. Hence, you do not lose the period between 1st and 20th July.

Will my product be upgraded automatically when I renew my Quick Heal license?

No. Only your existing version of Quick Heal antivirus will be renewed and not upgraded.
If you want to upgrade your product to the latest version,

  1. Download the latest product build from https://www.quickheal.co.in/quick-heal-product-installer.

    Make sure that you download the correct product type.

  2. Uninstall the exiting product.

    Note: Save your Product Key and Installation Number before you uninstall the product. You will need them to reactivate the product.

  3. Install the new build.
  4. Reactivate your product.
Are reactivation and renewal the same things?

No. If you uninstall Quick Heal antivirus from your computer and then reinstall it, you have to reactivate the license once again. This is known as reactivation.

Renewal means your current license validity has expired and you need to extend the license validity by purchasing a new renewal code.

I have purchased a new pack but I am not able to renew my license.

For the same product, you need to enter the new key in the renewal code option. For further assistance, please write to us at renew@quickheal.com or call us at 92722 02525.

Can I pay you money for renewal through NEFT/DD/cheque? If yes, then on which address?

Yes, you can send the money through NEFT/DD/cheque. Following are the details:

NEFT Details
Bank Name: HDFC Bank
Account Name: QHTL Renewal account
Account Number: 50200006486665
IFSC Code: HDFC0000007
Branch Name: Bhandkar Road, Pune

Cheque

  • Cheque should be drawn in favour of QHTL Renewal account.
  • Cheque should be Payable at Pune/CBS at par cheque.
  • Details for cheque deposit at HDFC Bank Ltd. are:

HDFC Bank
Account Name: QHTL Renewal account
Account Number: 50200006486665
IFSC Code: HDFC0000007
Branch Name: Bhandkar Road, Pune

Demand Draft
Please send your Demand Draft favoring QHTL Renewal account. DD only Payable at Pune.
The demand draft must be sent to the following address:

Quick Heal Technologies Ltd.
Office No - 9, MHADA Complex,
S. No - 120, Phule Nagar,
Near RTO Office, Yerwada
Pune-411006
Phone: +91-20-66813214